Context HelpIf you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A pop-up window will open. It contains comprehensive info about all the operations that you can perform on the page in question. Each context menu opens on the very same page so that you can swiftly return to your work.
Video TutorialsWe have a vast assortment of educational videos explaining how to work with our hosting Control Panel. They're made for those of you who want to see how things are getting done instead of only reading articles. In this way, everyone can swiftly become familiar with our Control Panel by simply watching our step-by-step video tutorials.
F.A.Q.If you can't discover the solution you are looking for, have a glimpse at our extensive Frequently Asked Questions section, which comprises questions asked by actual clients and offers practical solutions. We frequently "revamp" our FAQ database with new articles in order to embrace all the innovations and new additions to our hosting platform.
Ticketing SystemIf you still can't find the solution you need in the FAQ section either, you can touch base with our great team of client support engineers available 24-7-365 and eager to help you with any query. Each trouble ticket you send will be answered within sixty minutes (the average trouble ticket response time being only 20 minutes), so you won't have to wait a long time to get your question answered.